Soft skills

Course Description

In today's dynamic and interconnected world, it is essential to recognize that hard skills, while undoubtedly important, are no longer the sole differentiator in the workplace since the ability to excel in professional endeavors goes beyond technical expertise alone. In a rapidly evolving job market and an era of constant change, soft skills and behavioral skills have emerged as the bedrock of professional success as they are interconnected aspects of an individual's ability to interact, communicate, and behave effectively in various contexts, particularly in the professional realm.

Employers and organizations worldwide, in fact, are increasingly seeking individuals who possess such skills, as these competencies are instrumental in fostering healthy working environments, driving innovation, upholding workplace ethics and building meaningful relationships.

This Learning Unit (LU) is designed to explore and emphasize the pivotal role of soft and behavioral skills in shaping not just a career path but an overall life trajectory, with a particular focus on the principles of effective communication; the characteristics, styles and strategies of successful negotiators; the process that leads to building collaborative teams; the importance of cultivating agile thinking; the role of accountability and ethical communication; the significance of professional development and the enhancement of self-awareness and self-management.